Digital Accessibility Specialist

Daily Responsibilities:
Product Definition & Value
• Responsible for determining business needs, understanding market demands and accessibility/inclusivity trends, problem solving and proposing solutions.
• Align with business partners to balance business and accessibility objectives and manifest these as clear, stable priorities for the team.
• Manages product planning through day-to-day collaboration and decision making with a cross-functional team including UX Design, engineers, QA, and business partners.
• Defines accessibility health and performance metrics
• Creates dashboard/reporting requirements and KPIs to measure accessibility performance
• Identifies opportunities to improve accessibility and usability performance using data.

Communication and Collaboration
• Develops and maintains centralized digital accessibility resources for internal digital teams.
• Serves as a subject matter expert for digital accessibility laws, standards, and guidelines.
• Leads digital accessibility program meetings to share best practices across multiple teams.
• Interacts directly with business stakeholders to understand business problems
• Presents options/recommendations clearly and persuasively to support business stakeholder decisions
• Works with UX Design and engineering teams to understand, prioritize and document accessibility requirements.

Product Planning & Delivery
• Consults on new tools and processes to enable adherence to accessibility guidelines.
• Integrates accessibility into iterative, agile development process
• Identifies and documents accessibility tradeoffs as well as dependencies and constraints
• Performs validation of feature against stated goals; facilitates user review/acceptance testing
• Manages execution and eliminates blocking issues during development
• Effective communications of accessibility delivery milestones and progress
• Support accessibility roadmap creation on future initiatives.
• Maintaining communication with the 3rd party vendors
• Triaging bugs
Required background/Skills:
• 5+ years of experience with digital accessibility, working with websites, web apps and mobile native apps
• Strong understanding of WCAG and ARIA specification as well as knowledge of U.S. and international digital accessibility laws and standards.
• Hands On knowledge of Assistive Technology (e. g screen readers, magnifiers, alternative input, etc.)
• Strong product/project management / being able to communicate from highly technical to non-technical to leadership
• Detailed and results-oriented, able to analyze data to justify accessibility decisions and apply key learnings.
• Ability to apply knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities
• Experience working with Voluntary Product Accessibility Templates (VPATs) is a plus
• Strong verbal and written communications skills
• Consistently uses communications skills to influence outcomes within a known skill set
• Ability to balance multiple priorities and meet deadlines
• Strong understanding of WCAG and ARIA specification as well as knowledge of U.S. and international digital accessibility laws and standards.
• Detailed knowledge of a broad range of technologies:
o Accessibility on various platforms including Windows and MacOS
o Mobile accessibility on various platforms including Android and IOS
o ARIA 1.1 specification
o Video and other digital media
o PDF and other document standards
• Hands On knowledge of Assistive Technology (e. g screen readers, magnifiers, alternative input, etc.)