Instructional Technologist

Job Description
The Instructional Technologist is a forward-thinking professional who is passionate about working at the intersection of teaching, learning, and technology.

This role will be on a hybrid schedule, with a blend of office and remote work.

In this important role, the Instructional Technologist (IT) builds positive working relationships with faculty and staff to support the application and use of the learning management system and academic technology tools. The IT provides faculty development focused on academic technology tools and best practices for incorporating these tools in course design and delivery. This is done through workshops, one-on-one meetings, and the creation of various supporting documents and resources. The IT also supports the LMS administrator in troubleshooting issues related to the LMS and academic technology tools by answering questions and inquiries through the ticketing service, meetings, drop-in hours, and email. The IT is also responsible for researching and learning new and emerging academic technologies to support programs and strategies for professional development and evolving the learning practices at Wentworth.

Essential Functions:

Partner with faculty and staff in the deployment and meaningful adoption of the learning management system, academic technology tools, and teaching strategies to foster equitable, active teaching and learning (classroom, hybrid, and online) and achievement of course goals. Determine technical needs and answer questions/inquiries through the ticketing service, meetings, drop-in hours, and email.
Partner with the Associate Director, Digital Learning Environment, to develop a vision for and facilitation of faculty development offerings including workshops, self-paced resources, and other documentation in the use of academic technology to support teaching and learning. Create, deliver, and maintain instructional materials, user documentation, online tutorials, step by step instructions, and videos for faculty and staff on the use of LMS and instructional technology tools to meet specific teaching and learning goals. Create graphics/graphic design for TLC branding, learning badges, and requested support of departments and teams. Maintain the TLC website and online resources to enhance the user experience
Partner with the LMS Administrator to troubleshoot LMS and academic technology problems to respond to the dynamic needs of faculty and students. Support the LMS Administrator in the planning, implementation, testing, documentation, and communication of LMS enhancements, customizations, upgrades, modifications, and daily operation of the LMS.
Research, learn and share information about best practices for applying LMS and academic technology in teaching and learning, new academic technology programs and strategies, and experiment with new and emerging technologies such as AI.
Generate faculty interest through establishing pilot groups to assess the usefulness of academic technologies within a course curriculum.
Influence the adoption of emerging teaching and learning trends and technologies in Wentworth classes/curricula.
Actively collaborate and create solutions with other units within Digital Technology Services especially the Tech Spot, Media, AV support.

Required Qualifications:

Bachelor’s degree in education, instructional technology or teaching-related discipline.
1- 3 years’ experience working as an instructional technologist or designer, including experience authoring in a learning management system (for example: Blackboard, Canvas, Brightspace).
Demonstrated ability of appropriate use and effective integration of multi-media, academic technology, collaboration tools.
Strong understanding of digital accessibility and demonstrated ability to design digitally accessible materials.
Strong understanding of pedagogy/learning theories and instructional design models with demonstrated knowledge of developing materials using a Universal Design for Learning framework.
Demonstrated ability to collaborate with faculty, build relationships, and influence teaching and learning strategies employing open-minded and flexible collaboration, relationship building, and influence skills.
Ability to identify and respond quickly and effectively to customer needs, going beyond what is expected and following up to ensure customer satisfaction.
Demonstrated ability to work in a collaborative environment with customer service orientation and the ability to solve problems with creativity and flexibility.
Ability to manage multiple projects, prioritize and use time effectively, meet deadlines, and follow through on commitments.
Commitment to proactively identifying, solving, and escalating problems in a timely manner.
Ability to work with others to achieve desired results by contributing to team projects, exchanging ideas and opinions, resolving conflicts, and developing positive working relationships.
Excellent written and verbal communication skills. Effectively conveys and receives ideas, information and directions. Listens actively and seeks to clarify and confirm the accuracy of their understanding.

Preferred Qualifications:

Master's degree in education, instructional technology or design, or teaching related discipline with 4 or more years working as an academic/instructional technologist or instructional designer.
Experience in a higher education setting.
Quality Matters certification.
Extensive experience with a wide variety of academic technology tools including: multi-media authoring, collaboration and communication, assessment, LMS and administrative tools.
Expertise in developing digitally accessible learning materials.
Strong understanding of active and inclusive learning theories, assessment, and approaches to hybrid/online learning.
Experience with STEAM teaching methods and strategies a plus.

Knowledge/Skills/Abilities:

Expertise in academic technology software and applications, such as learning management systems (Brightspace), exam creation software, plagiarism detection tools, student response (polling) systems, video and lecture capture (Panopto), virtual meeting (Zoom), and other technologies.
Digital accessibility including ADA standards and WCAG 2 guidelines.
Interpersonal and presentation skills.
Problem-solving: ability to test, monitor, and troubleshoot problems with the LMS or other supported technologies.
Ability to facilitate workshops and training sessions.

Inclusive Excellence at Wentworth
Wentworth Institute of Technology is committed to diversity, equity, and inclusion in all University programs and activities. The University does not discriminate based on race, color, national origin, sex, sexual orientation, religion, disability, age, genetic information, gender identity, veteran status or any other category protected by law. All qualified applicants will receive consideration.

To find out more about the Wentworth’s commitment to Diversity, Equity and Inclusion, please visit the website https://wit.edu/about/diversity.

All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at wellsc1@wit.edu.