UX Digital Accessibility Specialist

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

About the Role:



As a UX Digital Accessibility Specialist, you will take on the responsibility for the integrity QA of our production environment and be an advocate for inclusion, equity, and accessibility. Collaborate closely with colleagues to design intuitive experiences that meet business and user needs and conform to accessibility guidance. This role will require you to ensure that all design and accessibility conformance is maintained throughout the UX organization by supporting the QA team to make sure features are implemented as intended. You will have a voice in the design process and take ownership of validating experience before and during development. The UX Digital Accessibility Specialist will help build the correct interface and user interaction as the product is designed and developed.



Responsibilities:



Accessibility Strategy & Leadership

Define and drive the accessibility strategy for products & services

Advocate for inclusive design principles throughout the product lifecycle.

Serve as a subject matter expert on accessibility, staying updated on accessibility standards (WCAG, ARIA, Section 508) and emerging trends.

Train team members on accessibility guidelines and user-centric design practices.

Collaborate with legal and compliance teams to ensure adherence to relevant regulations



Design and Testing

Collaborate with cross-functional teams (designers, developers, product managers) to incorporate accessibility best practices into product design.

Conduct audits of digital products to identify accessibility issues using tools like Axe, WAVE, and manual testing.

Create wireframes, prototypes, and design systems that prioritize accessibility.

Document and communicate accessibility recommendations to stakeholders.



Documentation

Document accessibility efforts, including compliance reports and testing outcomes



Qualifications:

Bachelor’s Degree in a Technical Discipline

3-5 years of Accessibility experience

Proven experience in UI/UX design with a focus on accessibility.

Examples of previous work with ability to explain your contributions

Section 508 Certified

Should have experience as a web accessibility specialist

Knowledge of Web Content Accessibility Guidelines (WCAG 2.1 or higher).

Proficiency in design tools such as Figma, Sketch, or Adobe XD.

Familiarity with assistive technologies like screen readers, voice recognition software, and keyboard navigation.

Strong understanding of HTML, CSS, and ARIA landmarks (optional but preferred)

Excellent communication and collaboration skills with the ability to prioritize small one-off questions as well as large reviews and read-outs in a democratic manner.



Nice to Have:

Demonstratable skills as a thought leader in the accessibility space

Experience setting up and managing large programs

Experience conducting user testing with individuals with disabilities

Experience working in the financial industry is a plus.

Certified Professional in Accessibility Core Competencies (CPACC)

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.