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Analyst II, Digital Accessibility

University of Guelph


Analyst II, Digital Accessibility
Computing and Communications Services (CCS)

Hiring #: 2018-0215

Please read the Application Instructions before applying

Computing and Communications Services (CCS) is the central IT department at the University of Guelph, providing core IT services and technology solutions to the U of G community. CCS has a progressive organizational culture, including a strong learning and development focus, and is committed to its Core Values: Service Culture, Integrity, Individual Leadership, Teamwork, Agility, and Communication.

Reporting to the Manager, CCS Web & Development Solutions, and in partnership with Student Accessibility Services, Library Accessibility Services, and Diversity & Human Rights, the successful candidate will join a small team that provides digital accessibility support, training, education, and resources to the University community. The successful candidate will work closely with student support staff to form a digital accessibility support centre, helping campus faculty, staff, and students create accessible documents, websites, and online multimedia.

The responsibilities of this position include:

Creating and maintaining online education and support resources for University faculty, staff, and students about accessible documents, multimedia, and web content
Delivering individual and group training sessions to University faculty, staff, and students about accessible documents, multimedia, and web content
Responding to digital accessibility support requests via telephone or email
Administering and supporting the University’s web accessibility monitoring tool
Conducting AODA compliance audits for University websites
Mentoring student support staff and helping coordinate and monitor their work

The following skills, experiences and requirements will set a candidate apart:

Bachelor’s degree in Computer Science/Information Technology or a related discipline or several years of related work experience or a combination of education and experience
Previous experience working in a higher education institution
Understanding of the AODA, web accessibility, WCAG 2.0, accessible documents, and accessible multimedia
Understanding of the barriers people encounter when working with technology
Familiarity with creating an inclusive work environment
Experience working with assistive technology
Experience delivering training and technical support to other people
Experience writing user manuals or online documentation
Strong interpersonal and communication skills (oral and written) with ability to work effectively with other people

Position Number 506-007
Classification P03*
Professional/Managerial Salary Bands

*Tentative evaluation; subject to committee review.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 2018 05 02
Closing Date: 2018 05 09

Salary Range: $59458 - $89188

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