Vice President Accessibility Lead - Testing

We are looking for a passionate Accessibility Lead - Testing to join our Digital Accessibility team. In this role, you will be responsible for ensuring that our digital products and services are accessible to all users, including those with disabilities. You will have a good understanding of accessibility standards and guidelines, along with experience in testing web and mobile applications for accessibility conformance. We invite you to apply for this role if you are passionate about digital experiences that prioritize inclusivity by ensuring that our products are accessible to people of all abilities.

Job responsibilities

Conduct comprehensive accessibility testing on digital products - web and mobile applications - using a variety of assistive technologies and tools to recommend compliance WCAG 2.1 and 2.2.
Perform manual and automated accessibility testing using various tools and assistive technologies. Identify accessibility barriers and provide recommendations for remediation.
Accountable for development of test project plans, test schedule, test plans defined by Digital Product Lifecycle
Create and maintain test scripts for accessibility testing. Verify and validate the accessibility of mobile applications, websites, and content.
Document accessibility issues and findings using JIRA with clear and actionable recommendations for remediation. Participate in planning and Stand-up meetings.
Responsible for broad scope of decision making without any supervision or review. Collaborate with cross-functional teams including developers, designers, and product managers to address accessibility concerns.
Provide guidance and support on accessibility new ideas and techniques. Work closely with cross-functional teams to communicate accessibility requirements and advocate for inclusive design.
Advocate for accessibility within the organization and promote a culture of inclusivity.
Coaching colleagues and clients in one on one, small group, or large forum environments. Identify opportunities to improve accessibility testing processes and methodologies.
Stay informed about emerging trends and technologies related to digital accessibility.
Using data on accessibility issues within products to identify, report on and drive improvements to the product features.

Required qualifications, capabilities, and skills

Possess minimum of 5+ years of relevant accessibility testing knowledge.
Broad knowledge of accessibility barriers as well as the tools and techniques for overcoming them
Knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Follow Agile methodology.
Ability to discern accessibility issues from wireframes and code.
Ability to analyze and employ problem-solving skills to recommend the best solution.
Detailed accessibility knowledge in a broad range of technologies
Excellent communication, critical thinking and problem-solving skills required.
Various platforms including Windows, MacOS, Android and IOS, Video and other digital media, PDF and other document standards.
Hands on knowledge of assistive technology (for example screen readers, magnifiers, alternative input, etc.)
Basic knowledge of VPAT / ACR documents, good knowledge of using JIRA and QTest.
Technical knowledge including but not limited to Web Accessibility Initiative such as Accessible Rich Internet Applications (WAI-ARIA)
HTML5, CSS, JavaScript, qTest, Zephyr or other testing applications, Ability to analyze code for accessibility issues.

Preferred qualifications, capabilities, and skills

Knowledge of International laws is a plus.
Certification in accessibility (for example DHS Section 508 Trusted Tester, IAAP Certified Professional in Accessibility Core Competencies) is a plus.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.